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Useful telephone numbers of
IRD
General
enquiry including Salaries Tax and Personal Assessment: 1878088
Profits
Tax: 25941511
Property
Tax: 25942558
Business
Registration: 25943149
Charitable
Donations / Retirement Schemes:
25945300
Collection
enforcement: 25943206
Estate
Duty: 25943240
Tax
investigation: 25944007
Tax
Refund: 25943218
Confirmation
of Payment: 25943219
Tax
Reserve Certificates: 25943122
Complaints:
25945000
Stamp
Duty
Transfer
of Landed Properties: 25943166
Stock
Borrowing: 25943165
Tenancy
Agreement, Share Transfer, Adjudication:
25943159
Office
Hours:
Monday
to Friday
Morning
session 8:15 a.m. to 12:15 p.m. or 8:30
a.m. to 12:30 p.m.
Afternoon
session 1:15 p.m. to 4:45 p.m. or 1:30
p.m. to 5:30 p.m.
Click here for more on IRD's office hours.
My
advice:
From
time to time, a lot of callers are complaining the difficulties in telephoning
the IRD. Take my advice: If you want to phone the IRD, please try to do so
before 9:00 a.m. This is because many people believe that the IRD's office
hours begin at 9:00 a.m. and so they don't phone IRD until after 9:00 a.m. In
fact, the IRD is already working in full strength at 8:30 a.m. As there are
fewer telephone enquiries before 9:00 a.m., I am sure your phone call will be
heard without fail.
Fax-a-form service by IRD
Any person can get information
from the IRD with his fax machine. To do that, he has to dial 25986001 first.
Then, he should wait for the connecting sound and then enter '1' for Cantonese,
or '2' for English or '3' for Mandarin and then enter the following numbers
according to the type of information he wants.
Profits tax
Requisition notice for a duplicate tax return: 5 then 8
Requisition notice for copy of notice of assessment: 5 then 5
Requisition notice for specimen copy of tax return (B.I.R. 51): 5 then 6
Requisition notice for specimen copy of tax return (B.I.R. 52): 5 then 7
Profits tax computation form: 5 then 2
Change of address form: 5 then 3
Objection to assessment form: 5 then 4
Salaries tax
Requisition notice for copy of notice of assessment: 4 then 5
Requisition notice for specimen copy of tax return: 2 then 3
Change of address form: 4 then 1
Objection to assessment form: 4 then 3 then 1
Hold-over of provisional tax form: 4 then 4
Details of allowances, tax rates… etc: 2 then 1
Property tax
Requisition notice for copy of notice of assessment: 6 then 5
Requisition notice for specimen copy of tax return: 2 then 3
Change of address form: 6 then 6
Objection to assessment form: 6 then 2
Hold-over of provisional tax form: 6 then 3
Personal Assessment
Personal assessment election
form: 4 then 2
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